Terms and Conditions

Terms and Conditions

Last updated: September 24, 2026

These Terms and Conditions govern your use of the Gulaal Jaipur online store and any purchase made through it. By browsing the store, creating an account, or placing an order, you agree to these Terms and the policies linked from this page. If you do not agree, please do not use the store.

1. About the store and eligibility

Gulaal Jaipur operates this online store for customers seeking our products and services. You must be legally capable of entering a contract under applicable law. If you use the store for a child, you confirm that you are authorized to do so.

2. Accounts and customer information

You are responsible for keeping account credentials secure and for providing current, complete, and accurate contact, billing, and delivery information. We may contact you about an order using the details supplied at checkout. Please tell us promptly if those details change.

3. Products, images, prices, and availability

We describe products as accurately as reasonably possible. Colours may appear differently on different screens, and handmade, printed, woven, or finished products may have natural variations. Measurements, materials, care instructions, inclusions, and any customization limits shown on the product page form part of the offer. Products, prices, promotions, stock, and delivery estimates may change without notice. We may correct an error or cancel an order if a material product, price, availability, or shipping error is discovered.

4. Orders and payment

Submitting an order is an offer to buy. An order is accepted when we or our payment and store systems confirm it. We may refuse or limit an order where payment cannot be verified, an item is unavailable, information is inaccurate, fraud or abuse is suspected, or a legal or operational restriction applies. Payment is processed by the method displayed at checkout. Taxes, duties, and other charges are shown at checkout where applicable.

5. Shipping, cancellations, returns, and refunds

Shipping estimates, delivery areas, charges, cancellation rules, and eligibility for an exchange or refund are described in our Shipping Policy and Return and Refund Policy. Those policies form part of these Terms. Please inspect your order promptly after delivery and contact us through the Contact page if there is a problem.

6. Acceptable use

You may use the store only for lawful purposes. You must not interfere with the store or its security, introduce malicious code, scrape or copy content without permission, submit false information, impersonate another person, infringe rights, harass others, or use the store to commit fraud or promote unauthorized commercial activity.

7. Intellectual property

The store, its software, design, text, product photography, graphics, logos, and other content belong to Gulaal Jaipur or its licensors and are protected by applicable intellectual-property laws. You may view and use the store for personal shopping. You may not copy, reproduce, modify, distribute, sell, or commercially exploit store content without our written permission.

8. Reviews and customer content

If you submit a review, photograph, message, or other content, you confirm that you have the right to submit it and that it is lawful, accurate, and not harmful or misleading. You grant Gulaal Jaipur a non-exclusive, worldwide, royalty-free permission to host, reproduce, and display that content for operating and promoting the store, subject to applicable law. We may remove content that violates these Terms.

9. Third-party services and links

The store may use or link to third-party services such as Shopify, payment gateways, courier partners, analytics tools, and social platforms. Their services are governed by their own terms and privacy policies. We are not responsible for third-party sites or services outside our reasonable control.

10. Disclaimers and limits of liability

To the extent permitted by law, the store and its content are provided on an “as available” basis. We do not promise that the store will always be uninterrupted, error-free, or secure. Nothing in these Terms excludes a right or remedy that cannot legally be excluded. To the extent permitted by law, Gulaal Jaipur will not be liable for indirect, incidental, special, or consequential loss arising from use of the store or a delay outside our reasonable control.

11. Indemnity

You agree to reimburse Gulaal Jaipur for reasonable losses, claims, costs, or expenses arising from your unlawful use of the store, your breach of these Terms, or your violation of another person’s rights, to the extent permitted by law.

12. Suspension and termination

We may suspend or terminate access to the store, cancel an order, or restrict an account when necessary to protect the store, customers, payment systems, or our rights, or when these Terms are breached. Provisions that by their nature should continue will survive termination.

13. Governing law and disputes

These Terms are governed by the applicable laws of India. Courts and authorities with jurisdiction under applicable law will have authority over disputes, subject to any mandatory consumer protections available to you.

14. Changes to these Terms

We may update these Terms by posting a revised version on this page. The “Last updated” date identifies the latest version. Continued use of the store after an update means you have had an opportunity to review the revised Terms.

15. Contact

For questions about these Terms, an order, or a complaint, contact Gulaal Jaipur through the Contact page on this store.

For questions about these Terms, an order, or a complaint, you may also email gulaaljaipur@gmail.com.